Authentic | Luxury | Preloved Boutique

Shipment and Delivery

Domestic Shipping
Free shipping is provided within Peninsular Malaysia*

*A flat fee of RM 100 (Sabah & S'wak only) for total purchases below RM 1,000.

Orders will be processed and shipped once full payment is received.

Orders are shipped during business hours only (Monday-Friday, excluding Malaysia National holidays), between 11am to 6pm.

Please use the tracking link sent to you after your order has been placed.

International Shipping

As your order is processed from our fulfillment center in Malaysia, the shipping fee paid during checkout is not inclusive of customs and import duties (duty delivered unpaid).

You’ll be charged if there’s any fees involved. Our courier partner will get in touch with you if there are any duties to be paid.

In most countries, any customs or import duties are only charged once the parcel reaches its destination. My Luxury Icon does not have control over these charges hence we are unable to include it in the shipping fee or advise on how much the cost will be as it varies between countries.

In order to avoid unplanned cost, it is important to check with the local customs office before placing an order.

Please get in touch if you wish to return an item. We will advise to send your return item to us upon approval of return request from My Luxury Icon.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over MYR 50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Switch to Mobile Version